Impact and Programs
Accomplishments
Older Adults Served: 687 Companionship matches made: 200 Unique Coffee Talk calls: 2,706 from 32 MN counties Program Registration: up 227 percent Dedicated Volunteers: 1,090 Total Volunteer Hours: 12,553 Counties Served: 43 Older Adults Reached: 20,000plus
Current Goals
Our focus is on serving older adults well while continuing to grow and support the volunteer community that makes our programs possible. Through our core programming, we aim to serve approximately 600 older adults each year. We currently engage 516 active volunteers and plan to add an average of 14 new volunteers per month, creating roughly 15 new volunteer–participant matches monthly. We are working to better manage demand for services by improving how we respond to unsolicited requests and how we communicate with older adults who are on our waitlist. We are also building relationships with new community partners, including Somali community groups, to ensure our programs remain welcoming and accessible to a broader range of older adults. Behind the scenes, we are focused on freeing up capacity and improving how our programs operate. A program efficiency committee has been formed to identify practical changes that reduce bottlenecks and support sustainable growth. Advisory committees are being established for offsite programs, starting with Let’s Do Lunch, to strengthen feedback and program design. Volunteer retention and appreciation remain priorities, with a personalized appreciation campaign and clearer volunteer support roles launching this year.
Community or Constituency Served
Older adults 65 and up.
Geographic Area Served
All of Minnesota and western Wisconsin
